Reference

gg108 Legal: Clear Rules for Your Account

gg108 puts account rules, data use and wallet checks in one Legal page, so you can see what applies before opening access.

Account termsData choicesWallet checksLocal-law access
gg108 gg108 Legal: Clear Rules for Your Account
REQUEST ROUTES

Where to Raise a Legal Request

A clear contact route helps you ask about a Legal clause without guessing which team handles it.

Account help Use the help route after login for a Legal question about phone verification, account…
Wallet evidence For a Legal question involving DANA, OVO, GoPay or QRIS, attach the payment reference…
Access request If a browser or device cannot reach your account, state the device path and…
DATA CARE PATH

How Legal Requests Shape Data Handling

Legal handling is also about what happens to the details you submit. We limit account records to operational, payment and access purposes, then use the request path to identify the relevant change.

Account data

We use your registered phone number and account details to confirm access, match a Legal request and protect the account from changes made by an unknown person.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references can be checked against account activity when a Legal or reconciliation question requires a clear record.

Cookie choices

Cookies may support sign-in continuity and page settings. You can manage them through your browser controls, while turning them off may affect the account access path.

Account security

Phone verification is part of the access process. Keep your login details private, and contact us through account help if an unfamiliar change appears on your account.

Record retention

We retain account, payment and contact records for the period needed for operations, dispute handling and legal duties. A retention question can be sent through the account help path.

Change requests

To request a correction or deletion assessment, identify the account detail and explain the requested change. We may need to verify your phone before applying or assessing it.

Legal Questions Indonesian Accounts Ask

These Legal answers address the account, data and access points you are most likely to check before opening an account with gg108. They are written for Indonesian account journeys and point you toward the right request path when a case needs individual handling.

It covers account access, phone verification, data handling, cookies, payment records, retention and contact requests. It also explains that eligibility depends on local law rather than applying one rule to every location.

Access is available where local law permits. Before using the account, you must provide accurate details and complete the phone verification step requested on the access path.

DANA and QRIS are named because payment references can help identify an account record during a Legal or reconciliation request. We do not ask for your wallet PIN or private wallet password.

Send the request through account help, name the detail you want corrected and explain the change. We may verify your registered phone before assessing or applying the request.

Cookies may keep sign-in and page preferences working. You can adjust them in your browser, although disabling relevant cookies may interrupt the normal account access path.

Include your registered phone number, payment rail, date and reference shown on the receipt. For DANA, OVO, GoPay, QRIS or bank transfer cases, never send a wallet PIN.

Use account help and ask about record retention, naming the account detail or payment reference involved. We assess the request against operational needs, dispute handling and applicable legal duties.